Pooters Makelaardij is beoordeeld met een 9.1 op basis van 184 reviews
Review
At first glance, everything seems fine, however as time progresses you realize what an absolute mess it is inside this company. Not keeping agreements, not refunding deposits. You do expect some service, however it turns out they have absolutely no interest in satisfying their customers. The communication is downright terrible - they respond slowly to emails and when you try to call them, you always get voicemail. It's as if they're trying to hide the fact that they have no idea what they are doing. The most frustrating part is that they take absolutely no responsibility for their mistakes. We have tried multiple times to confront them about the problems, but they brushed everything off and blamed us for the situation. They seem only interested in collecting money without any regard for the quality of their services. I cannot recommend this real estate agency to anyone looking for a reliable and professional partner when buying or renting a home. They have ruined our experience and cost us much time, money, and stress. If I could, I would gladly give them a negative score of -5 stars. Do yourself a favor and avoid this company at all costs. There are certainly better and more trustworthy options out there.
Response
"Dear Tom, unfortunately your name does not appear in our system. You have not been in contact with our company yourself, so your review is not intended for Pooters Makelaardij or Pro Housing. We kindly request your name, address, and the person you contacted. Can you call or email us about this? Additionally, we ask you to remove the review. If this does not happen within 48 hours, we will report it. A false complaint/review is punishable by law. Best regards, The Pooters Makelaardij Team"
Response from Pooters Makelaardij
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"No, I do not recommend this real estate agent!"
