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Our son also had a bad experience with this real estate agent. He received a message in the evening via WhatsApp that the sellers were gifting him the apartment. The agent congratulated him and included a date for the transfer. A purchase agreement would be made. The next day, he got another real estate agent on the phone saying there was a higher bid after closing time for bids. They went to negotiate with the sellers. He was supposed to be called back that same day. On Christmas Eve, he received via WhatsApp that the other offer had been accepted. So dirty. They are still dealing with legal aid insurance to find out if what is stated in the answer is true. The law states that a verbal promise is legally binding. Now our son has received it in writing that he was the one whose bid was accepted. Let the judge decide