Makelaardij Van der Linden Almere is beoordeeld met een 8.6 op basis van 375 reviews
Review
I never write reviews, but this one was worth my time! The worst experience ever with them, the worst service - they treat their tenants very badly. We moved into a rental property a month ago that wasn't actually ready to move into; we found out later because KPN couldn't install the wifi due to a technical problem. I tried telling VDL this was THEIR problem and that we needed access to the building's technical room to fix it, as KPN had told me, but they were snobbish and didn't want to believe me or protect the keys to this room like I was lying or going to steal them? They then said they would call me back, which they said multiple times but never did. I sent them emails and got no response; I had to constantly chase them up. Their problem just became my problem, and after 5 appointments with KPN, I finally got a smart guy from KPN to help me fix it myself because you can't trust this worthless company, which is actually what their actions show.
Response
"Dear Julia, Thank you for your review. We are sorry to hear that you had a frustrating experience, but we greatly appreciate that you brought this issue to our attention. Please be aware that your situation was an exception. For security and safety reasons, we do not give tenants access to technical spaces in apartment complexes. In your case, we are aware that multiple parties were involved in resolving your problem. As a result, we and our partners have improved the procedures to prevent this from happening again. If you have any questions or comments, feel free to contact us."
Response from Makelaardij Van der Linden Almere
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"No, I do not recommend this real estate agent!"
