Groenhout Makelaars is beoordeeld met een 8.9 op basis van 491 reviews
Dobbenwal 62
7
Expertise
8
Local market knowledge
3
Price / quality
3
Service and guidance
Review
The realtor took the time to thoroughly bring us on board as clients, but once we were actually in the process of buying and selling our home, they became hard to reach. Every time I wanted to speak with the realtor, I was connected to their assistant. The realtor only had time for a bit of WhatsApp communication. The sale of our house did not progress at all. A few times I called to ask what the strategy was, but they kept just muddling through. We also had to call repeatedly to ask about the next steps and to ensure things were being taken care of. Then you would get a response like: “oh is that still not sorted?” I would never hire this realtor again. We paid around €7,000 for very poor service.
Response
"Dear Ms. Princess, What a pity to read that not the entire process but only part of it pleased you. Service is very important to us and we cannot fully identify with this assessment. Of course, we wish you lots of enjoyment in your new home. Kind regards, The Groenhout real estate team."
Response from Groenhout Makelaars
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"No, I do not recommend this real estate agent!"
